How Cloudy Bay Clams collects, uses and protects personal information.
Cloudy Bay Clams Ltd ("we", "us", "our") is a New Zealand company that harvests, processes and exports wild surf clams. Our registered office is at PO Box 555, Blenheim 7201, New Zealand. This policy explains how we collect, use, store and share personal information in accordance with the New Zealand Privacy Act 2020.
We collect personal information directly from you when you:
The information we collect may include your name, business name, role, email address, phone number, delivery and billing addresses, and the details of your enquiries and orders.
We use personal information to:
We do not sell personal information to third parties.
We share personal information only where necessary to provide our services: with freight and logistics providers to deliver your order, with our banking and payment providers to process payment, with our professional advisers, and with regulators where the law requires it. Some of these providers may be located outside New Zealand; where that is the case we take reasonable steps to ensure your information is protected by comparable safeguards.
Our availability list and marketing emails are sent only to people who have subscribed. Every such email includes an unsubscribe option, and you can opt out at any time by using that option or contacting us directly.
We take reasonable steps to protect personal information against loss, misuse and unauthorised access, and we keep it only for as long as it is needed for the purposes above or as required by law.
Under the Privacy Act 2020 you have the right to ask for access to the personal information we hold about you and to ask us to correct it. To do so, contact us at orders@cloudybayclams.com. If you are not satisfied with our response, you may complain to the Office of the Privacy Commissioner (privacy.org.nz).
This website may use cookies and basic analytics to understand how visitors use the site and to improve it. You can disable cookies in your browser settings; the site will continue to work.
We may update this policy from time to time. The current version will always be available on this page.
Questions about this policy or our handling of personal information can be sent to orders@cloudybayclams.com or PO Box 555, Blenheim 7201, New Zealand.